Shipping policy
Black Cat Publishing Group — Shipping Policy
Processing Time
All books are printed on demand. Please allow 3–7 business days for printing before shipment.
Shipping Time
U.S. orders typically arrive within 5–12 business days after processing.
International shipping times vary by location.
Order Tracking
Once your order ships, you will receive a tracking number via email.
Wrong Address Disclaimer
Customers are responsible for providing the correct address. We cannot replace or refund orders shipped to an incorrect address provided at checkout.
Damaged Orders
If your book arrives damaged, please contact us within 7 days with photos so we can request a replacement from our printing partner.
All Sales Final
Because all books are printed individually for each order, we cannot accept returns or exchanges.